60,000 used cars need 80,000 batteries, when will the nightmare of new energy vehicle owners rest?
Little mess, big cost, only change, quality assurance into a mystery - this is the reality that new energy car owners are experiencing now. There are a lot of car owners, repairing cars is more expensive than buying a car. For example, the chassis was scratched, and the 4S shop said that it could not be repaired but could only be replaced. The battery repair cost was 83,000, and the residual value of the car was only 60,000. Even more absurdly, even if the car is still within the warranty period, it may not be able to get a claim. Some 4S stores will point to your front bumper and say, "This paint is not original and the warranty is void." Maybe you just saved hundreds of air conditioning filter money and went to the street shop to change it, but unknowingly "exchanged" the battery life warranty. The remaining few owners who have fast battery unit decay and really meet the conditions for free replacement have to insist on running 4S shop tests regularly for seven or eight years, just like clocking in at work. So the number of people who can really get a whole new set of batteries for free is so low that everyone can be on the news. Why is it so difficult to sell batteries for new energy vehicles? Who should I call to fix it? How to repair to be reliable? More exciting videos, all in the car home video platform 1. Why is the battery so difficult to repair? The number of new energy vehicles in the country has exceeded 48 million, but stores that truly have the ability to maintain the "three electric systems" account for less than 2% to 3%. What is the concept? In 100 car repair shops, there may be less than 3 that can touch the battery. Why is it so difficult? First, the battery is not an ordinary part. It is an electrochemical product with a very high internal value. It is about 2 meters long and weighs half a ton. Inside it are batteries, structural parts, water-cooled plates, and boxes. Simply "disassembling" this step, you have to under the premise of compliance and safety to precisely peel off these parts, a little careless is a safety accident. Third-party repair shops do not have professional equipment, and even operate in a violent way such as using knocks and open flames to dispose of batteries, which not only damages the batteries twice, but also is extremely dangerous to the maintenance personnel themselves. Second, the core data is not open. Fault codes, disassembly parameters, testing standards, these things are held in the hands of the main engine factory and battery factory, and third-party stores "can not be repaired, dare not repair, can not repair". Third, the talent gap is huge. According to the planning guide of the Ministry of Industry and Information Technology, the talent gap for new energy vehicles is as high as 1.03 million, of which the after-sales service field accounts for more than 80%. Lack of standards, lack of data, lack of people, the three mountains down, the result is the most simple and brutal solution - package replacement. This is like you just have a cold, but the hospital has done a CT of your whole body, and the price is naturally expensive. Recently, at the brand day held by Ningjia Service, the after-sales brand of Ningde Times, Li Wei, President of the Quality System & Aftermarket Business Department of Ningde Times, admitted in communication with the media that the biggest difficulty in the industry is the lack of national standards and laws and regulations, the market is in a relatively chaotic state, and the regular army has been dragged down by unruly people. He cited a number: due to cost considerations, less than 30% of out-of-warranty repairs really flow to regular channels, and more than 70% flow to small workshops outside. This chaotic situation is difficult to reverse, and the social hidden dangers behind it are not small. 2. How to break the "only change not repair"? The problem is here, who will solve it? The answer is the Ningde era, which grasps the full link data of the battery, and gives the solution through Ningjia Service. The core breakthrough is CTP deep maintenance technology. In the past, if the high integration battery pack failed, it could only be replaced in full, and the cost was tens of thousands. Ningjia Service took the lead in realizing the accurate positioning of faulty batteries without changing the whole package, and the maintenance cost was directly reduced to about one-third of the replacement of the whole package. Why? Because Ningjia Service has established a four-level maintenance authorization system from R1 to R4, which covers everything from simple replacement to battery level disassembly and remanufacturing, and the serviceable model coverage rate has increased from 47% to 76.8%. Moreover, the maintenance workshop is in accordance with the quality standards of the production line of the Ningde era. The automatic spraying accuracy is controlled within 500 microns, and the gluing accuracy is improved by 500%. It is guided by the data model, not the teacher's head trial and error. More importantly, many people are worried: can the original factory warranty be guaranteed after repair? The answer is yes, as long as the battery is repaired according to the original factory standard, the battery warranty will continue to be used. Now that the iteration speed of new energy vehicles is fast, there is still a problem that everyone is worried about - the car has stopped production, or the car company has collapsed, are there any accessories? Ningjia Service also gave a promise that as long as the battery is in the Ningde era, even if the model is discontinued and the car company cannot find it, Ningjia Service can still transfer resources from the production line and re-produce spare parts for you. This is almost unique in the entire industry. III. The significance of letting second-hand NEVs "dare to buy" batteries after sales will not only be repaired, but also affect another huge market: second-hand NEVs. Many people are afraid to buy second-hand new energy vehicles, and the core concern is one: the battery health is opaque. Fuel cars look at the engine, the gearbox, the number of kilometers, the biggest unknown number of new energy vehicles is the battery - how did the first owner drive it? Is there a long-term fast charge? How much to decay? This information used to be almost a black box, and as a result, the seller could not sell the price, the buyer did not dare to buy it, and both sides were trapped. At the 2026 Brand Day, CATL also introduced a new concept - the circular car. All cycle cars are professionally battery tested and the information is transparent and traceable. Sellers can sell at a higher price because the battery is in good condition, and buyers can buy with less budget and peace of mind. Once the battery status can be accurately evaluated, the biggest trust barrier for new energy used cars will also be broken. This logic also validates value overseas. Compared to the after-sales network of Japanese brands that have been cultivating for many years, the biggest shortcomings of Chinese brands going to sea are precisely after-sales. Some overseas car owners have clearly stated that China's electric vehicle products have selling points, but they cannot keep up with after-sales, and spare parts and other situations have occurred in the past six months. At present, Ningjia Service has covered 84 countries around the world and built 1,376 professional service stations. This high-density network is actually the most important piece of the puzzle to complement the globalization of China's new energy vehicles. To sum up, from the inability to repair to accurate repair, from the second-hand car dare not buy, to the recycling car transparent and credible, the Ningde era did this thing, on the surface is to repair the battery, essentially to set the standard for the entire new energy after the market. For users, when purchasing new energy vehicles, in addition to battery life, configuration, and price, after-sales reputation should also be considered. After all, buying a car is only the beginning, and the experience of using a car in the next few years is the key. (By/Automobile House Peng Fei).